{"id":2300,"date":"2026-04-29T08:40:17","date_gmt":"2026-04-29T08:40:17","guid":{"rendered":"https:\/\/jtcsrl.com\/?page_id=2300"},"modified":"2026-05-21T07:36:41","modified_gmt":"2026-05-21T07:36:41","slug":"termini-e-condizioni-generali-di-servizio","status":"publish","type":"page","link":"https:\/\/jtcsrl.com\/en\/termini-e-condizioni-generali-di-servizio\/","title":{"rendered":"Termini e condizioni generali di servizio"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2300\" class=\"elementor elementor-2300\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93c15bd e-flex e-con-boxed e-con e-parent\" data-id=\"93c15bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-891d668 elementor-widget elementor-widget-spacer\" data-id=\"891d668\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a08bd7d elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"a08bd7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">\u00a0<\/p><h2 class=\"western\" style=\"text-align: center;\"><b>SUPPLEMENTARY TERMS ON LIABILITY, COSTS AND CHARGES<\/b><\/h2><p class=\"western\" style=\"text-align: center;\">These supplementary terms govern the allocation of responsibilities and economic charges in connection with the performance of the services requested by JTC (hereinafter, the \u201cPrincipal\u201d) and accepted by the counterparty (hereinafter, the \u201cContractor\u201d), and shall apply unless otherwise expressly agreed in writing. <strong>JTC<\/strong> (hereinafter, the \u201cPrincipal\u201d) and accepted by the counterparty (hereinafter, the \u201cContractor\u201d), and shall apply unless otherwise expressly agreed in writing.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 1 \u2013 Binding nature of time schedules and allocation of costs<\/h4><p class=\"western\" style=\"text-align: center;\">The time schedule agreed for loading, unloading or positioning of the vehicle shall be deemed binding.<br \/>Any cost, charge or expense incurred by the Principal as a result of failure to comply with the agreed time schedule shall be attributed to and recharged to the party responsible for such breach or delay.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 2 \u2013 Reciprocal detention costs and set-off<\/h4><p class=\"western\" style=\"text-align: center;\">Where detention costs or similar charges affect both parties for the same underlying causes, the Principal shall not recognise the costs claimed by the Contractor unless the costs incurred by the Principal for the same reasons are simultaneously acknowledged and reimbursed.<br \/>Statutory and\/or contractual set-off of reciprocal claims shall in any case remain unaffected.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 3 \u2013 Refusal of mitigating solutions and financial consequences<\/h4><p class=\"western\" style=\"text-align: center;\">Where the Principal proposes a reasonable, technically suitable and timely solution intended to limit damages, waiting times or delays, the unjustified refusal of such solution by the Contractor shall result in:<\/p><ul style=\"text-align: center;\"><li><p class=\"western\">the exclusion of any subsequent charge against the Principal in relation to the resulting costs; and<\/p><\/li><li><p class=\"western\">the Principal\u2019s right to recharge to the Contractor any costs incurred as a consequence of such refusal.<\/p><\/li><\/ul><h4 class=\"western\" style=\"text-align: center;\">Article 4 \u2013 Extra, ancillary or additional costs<\/h4><p class=\"western\" style=\"text-align: center;\">Prior to load confirmation, any extra, ancillary or additional cost shall be expressly notified by the Contractor, clearly specifying:<\/p><ul style=\"text-align: center;\"><li><p class=\"western\">the nature of the cost<\/p><\/li><li><p class=\"western\">the applicable amounts<\/p><\/li><li><p class=\"western\">the calculation criteria; and<\/p><\/li><li><p class=\"western\">any applicable tables or tariffs.<\/p><\/li><\/ul><p class=\"western\" style=\"text-align: center;\">In the absence of such prior notification, the Principal reserves the right to dispute and reject the charge.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 5 \u2013 Foreseeable costs and professional due care<\/h4><p class=\"western\" style=\"text-align: center;\">The Principal shall not recognise costs which, in accordance with the Contractor\u2019s professional standard of due care, were reasonably foreseeable at the time of quotation, booking or acceptance of the service and which were not previously disclosed and accepted.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 6 \u2013 Commencement of free time and enforceability of documents<\/h4><p class=\"western\" style=\"text-align: center;\">The free time period shall commence exclusively from the time agreed and confirmed with the freight forwarder, provided that the vehicle is suitable for the service, correctly positioned in accordance with the instructions received, and fully operational.<br \/>Any times unilaterally stated on CMR, consignment notes or other transport documents not requested or approved by the Principal shall not be enforceable against the Principal.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 7 \u2013 Causes attributable to the Contractor<\/h4><p class=\"western\" style=\"text-align: center;\">The Principal shall not recognise costs for detention, standstill, waiting time or delay where such events are caused, aggravated or prolonged by:<\/p><ul style=\"text-align: center;\"><li><p class=\"western\">operational delays<\/p><\/li><li><p class=\"western\">omissions or refusals in performance<\/p><\/li><li><p class=\"western\">organisational errors; or<\/p><\/li><li><p class=\"western\">discretionary decisions of the Contractor or its agents.<\/p><\/li><\/ul><h4 class=\"western\" style=\"text-align: center;\">Article 8 \u2013 Burden of proof for charges<\/h4><p class=\"western\" style=\"text-align: center;\">Any charge relating to detention, waiting time, cleaning, standstill, detention, demurrage or other ancillary costs shall be itemised in detail and supported by appropriate documentary evidence.<br \/>In the absence of adequate proof, the cost shall not be recognised.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 9 \u2013 Suitability of the vehicle<\/h4><p class=\"western\" style=\"text-align: center;\">The Principal shall not recognise costs for detention, standstill or failed loading where the vehicle provided does not comply with the technical, dimensional or operational specifications previously communicated and accepted.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 10 \u2013 Cargo specifications and late objections<\/h4><p class=\"western\" style=\"text-align: center;\">The technical characteristics of the cargo communicated by the Principal and accepted by the Contractor shall be deemed definitively approved for the purposes of service performance.<br \/>Any late objections or related costs shall not be recognised where they arise from information already known prior to service confirmation.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 11 \u2013 Extraordinary cleaning costs<\/h4><p class=\"western\" style=\"text-align: center;\">Extraordinary vehicle cleaning costs shall be recognised solely where they are:<\/p><ul style=\"text-align: center;\"><li><p class=\"western\">strictly necessary<\/p><\/li><li><p class=\"western\">reasonable<\/p><\/li><li><p class=\"western\">directly attributable to the Principal\u2019s responsibility; and<\/p><\/li><li><p class=\"western\">duly documented.<\/p><\/li><\/ul><p class=\"western\" style=\"text-align: center;\">In any case, costs increased as a result of delays, operational refusals or lack of cooperation by the Contractor shall be excluded.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 12 \u2013 Duty to mitigate damages<\/h4><p class=\"western\" style=\"text-align: center;\">The Contractor shall adopt all reasonable measures, in accordance with ordinary due care, to limit damages, time and costs.<br \/>The Principal shall not recognise charges that could have been avoided or reduced through diligent conduct.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 13 \u2013 Duty of timely notification<\/h4><p class=\"western\" style=\"text-align: center;\">The Contractor shall promptly notify any event likely to affect timing or costs, including, by way of example: failure to depart, roll-over, lack of space or equipment, vessel change, or route deviation.<br \/>In the absence of timely notification, any resulting additional costs shall not be recognised by the Principal.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 14 \u2013 Destination costs attributable to the Contractor<\/h4><p class=\"western\" style=\"text-align: center;\">The Principal shall not recognise destination storage, demurrage, detention, warehousing or holding costs where such costs arise, in whole or in part, from documentary errors, information omissions or delays attributable to the Contractor, its correspondents or appointed carriers.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 15 \u2013 Limitation of the Principal\u2019s liability<\/h4><p class=\"western\" style=\"text-align: center;\"><strong>JTC<\/strong> JTC shall be liable exclusively for the accuracy, completeness and correctness of the technical, documentary and operational data <strong>expressly and directly provided by it.<\/strong>.<br \/>Any liability of the Principal is expressly excluded for errors, omissions, misunderstandings, delays or discrepancies arising from interpretation, transmission, processing or handling of such data attributable to the Contractor, its agents or third parties engaged by it.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 16 \u2013 Waivers and amendments<\/h4><p class=\"western\" style=\"text-align: center;\">Any waiver, amendment or variation to the agreed terms, conditions or operational arrangements shall be <strong>subject to the Principal\u2019s prior written approval.<\/strong>.<br \/>In the absence of such approval, any waiver or variation shall be null and void and unenforceable against the Principal.<\/p><h4 class=\"western\" style=\"text-align: center;\">Article 17 \u2013 Payment and reservation of rights<\/h4><p class=\"western\" style=\"text-align: center;\">Payment, whether in whole or in part, of an invoice by the Principal shall in no event be construed as tacit acceptance or acknowledgement of:<\/p><ul style=\"text-align: center;\"><li><p class=\"western\">charges not previously agreed<\/p><\/li><li><p class=\"western\">unauthorised ancillary costs; or<\/p><\/li><li><p class=\"western\">amounts subject to dispute, even if such dispute arises after payment.<\/p><\/li><\/ul><p class=\"western\" style=\"text-align: center;\">The Principal\u2019s right to contest such charges and to seek reimbursement or set-off in accordance with applicable law shall remain fully reserved.<\/p><p style=\"text-align: center;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2de98be elementor-hidden-desktop elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"2de98be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"western\" style=\"text-align: left;\"><b>\u00a0 \u00a0 \u00a0 \u00a0 CONDIZIONI INTEGRATIVE DI RESPONSABILITA&#8217; COSTI E ADDEBITI<\/b><\/h2><p class=\"western\" style=\"text-align: left;\">\u00a0<\/p><p class=\"western\" style=\"text-align: left;\">These supplementary terms govern the allocation of responsibilities and economic charges in connection with the performance of the services requested by JTC (hereinafter, the \u201cPrincipal\u201d) and accepted by the counterparty (hereinafter, the \u201cContractor\u201d), and shall apply unless otherwise expressly agreed in writing. <strong>JTC<\/strong> (hereinafter, the \u201cPrincipal\u201d) and accepted by the counterparty (hereinafter, the \u201cContractor\u201d), and shall apply unless otherwise expressly agreed in writing.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 1 \u2013 Binding nature of time schedules and allocation of costs<\/h3><p class=\"western\" style=\"text-align: left;\">The time schedule agreed for loading, unloading or positioning of the vehicle shall be deemed binding.<br \/>Any cost, charge or expense incurred by the Principal as a result of failure to comply with the agreed time schedule shall be attributed to and recharged to the party responsible for such breach or delay.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 2 \u2013 Reciprocal detention costs and set-off<\/h3><p class=\"western\" style=\"text-align: left;\">Where detention costs or similar charges affect both parties for the same underlying causes, the Principal shall not recognise the costs claimed by the Contractor unless the costs incurred by the Principal for the same reasons are simultaneously acknowledged and reimbursed.<br \/>Statutory and\/or contractual set-off of reciprocal claims shall in any case remain unaffected.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 3 \u2013 Refusal of mitigating solutions and financial consequences<\/h3><p class=\"western\" style=\"text-align: left;\">Where the Principal proposes a reasonable, technically suitable and timely solution intended to limit damages, waiting times or delays, the unjustified refusal of such solution by the Contractor shall result in:<\/p><ul style=\"text-align: left;\"><li><p class=\"western\">the exclusion of any subsequent charge against the Principal in relation to the resulting costs; and<\/p><\/li><li><p class=\"western\">the Principal\u2019s right to recharge to the Contractor any costs incurred as a consequence of such refusal.<\/p><\/li><\/ul><h3 class=\"western\" style=\"text-align: left;\">Article 4 \u2013 Extra, ancillary or additional costs<\/h3><p class=\"western\" style=\"text-align: left;\">Prior to load confirmation, any extra, ancillary or additional cost shall be expressly notified by the Contractor, clearly specifying:<\/p><ul style=\"text-align: left;\"><li><p class=\"western\">the nature of the cost<\/p><\/li><li><p class=\"western\">the applicable amounts<\/p><\/li><li><p class=\"western\">the calculation criteria; and<\/p><\/li><li><p class=\"western\">any applicable tables or tariffs.<\/p><\/li><\/ul><p class=\"western\" style=\"text-align: left;\">In the absence of such prior notification, the Principal reserves the right to dispute and reject the charge.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 5 \u2013 Foreseeable costs and professional due care<\/h3><p class=\"western\" style=\"text-align: left;\">The Principal shall not recognise costs which, in accordance with the Contractor\u2019s professional standard of due care, were reasonably foreseeable at the time of quotation, booking or acceptance of the service and which were not previously disclosed and accepted.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 6 \u2013 Commencement of free time and enforceability of documents<\/h3><p class=\"western\" style=\"text-align: left;\">The free time period shall commence exclusively from the time agreed and confirmed with the freight forwarder, provided that the vehicle is suitable for the service, correctly positioned in accordance with the instructions received, and fully operational.<br \/>Any times unilaterally stated on CMR, consignment notes or other transport documents not requested or approved by the Principal shall not be enforceable against the Principal.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 7 \u2013 Causes attributable to the Contractor<\/h3><p class=\"western\" style=\"text-align: left;\">The Principal shall not recognise costs for detention, standstill, waiting time or delay where such events are caused, aggravated or prolonged by:<\/p><ul style=\"text-align: left;\"><li><p class=\"western\">operational delays<\/p><\/li><li><p class=\"western\">omissions or refusals in performance<\/p><\/li><li><p class=\"western\">organisational errors; or<\/p><\/li><li><p class=\"western\">discretionary decisions of the Contractor or its agents.<\/p><\/li><\/ul><h3 class=\"western\" style=\"text-align: left;\">Article 8 \u2013 Burden of proof for charges<\/h3><p class=\"western\" style=\"text-align: left;\">Any charge relating to detention, waiting time, cleaning, standstill, detention, demurrage or other ancillary costs shall be itemised in detail and supported by appropriate documentary evidence.<br \/>In the absence of adequate proof, the cost shall not be recognised.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 9 \u2013 Suitability of the vehicle<\/h3><p class=\"western\" style=\"text-align: left;\">The Principal shall not recognise costs for detention, standstill or failed loading where the vehicle provided does not comply with the technical, dimensional or operational specifications previously communicated and accepted.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 10 \u2013 Cargo specifications and late objections<\/h3><p class=\"western\" style=\"text-align: left;\">The technical characteristics of the cargo communicated by the Principal and accepted by the Contractor shall be deemed definitively approved for the purposes of service performance.<br \/>Any late objections or related costs shall not be recognised where they arise from information already known prior to service confirmation.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 11 \u2013 Extraordinary cleaning costs<\/h3><p class=\"western\" style=\"text-align: left;\">Extraordinary vehicle cleaning costs shall be recognised solely where they are:<\/p><ul style=\"text-align: left;\"><li><p class=\"western\">strictly necessary<\/p><\/li><li><p class=\"western\">reasonable<\/p><\/li><li><p class=\"western\">directly attributable to the Principal\u2019s responsibility; and<\/p><\/li><li><p class=\"western\">duly documented.<\/p><\/li><\/ul><p class=\"western\" style=\"text-align: left;\">In any case, costs increased as a result of delays, operational refusals or lack of cooperation by the Contractor shall be excluded.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 12 \u2013 Duty to mitigate damages<\/h3><p class=\"western\" style=\"text-align: left;\">The Contractor shall adopt all reasonable measures, in accordance with ordinary due care, to limit damages, time and costs.<br \/>The Principal shall not recognise charges that could have been avoided or reduced through diligent conduct.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 13 \u2013 Duty of timely notification<\/h3><p class=\"western\" style=\"text-align: left;\">The Contractor shall promptly notify any event likely to affect timing or costs, including, by way of example: failure to depart, roll-over, lack of space or equipment, vessel change, or route deviation.<br \/>In the absence of timely notification, any resulting additional costs shall not be recognised by the Principal.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 14 \u2013 Destination costs attributable to the Contractor<\/h3><p class=\"western\" style=\"text-align: left;\">The Principal shall not recognise destination storage, demurrage, detention, warehousing or holding costs where such costs arise, in whole or in part, from documentary errors, information omissions or delays attributable to the Contractor, its correspondents or appointed carriers.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 15 \u2013 Limitation of the Principal\u2019s liability<\/h3><p class=\"western\" style=\"text-align: left;\"><strong>JTC<\/strong> JTC shall be liable exclusively for the accuracy, completeness and correctness of the technical, documentary and operational data <strong>expressly and directly provided by it.<\/strong>.<br \/>Any liability of the Principal is expressly excluded for errors, omissions, misunderstandings, delays or discrepancies arising from interpretation, transmission, processing or handling of such data attributable to the Contractor, its agents or third parties engaged by it.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 16 \u2013 Waivers and amendments<\/h3><p class=\"western\" style=\"text-align: left;\">Any waiver, amendment or variation to the agreed terms, conditions or operational arrangements shall be <strong>subject to the Principal\u2019s prior written approval.<\/strong>.<br \/>In the absence of such approval, any waiver or variation shall be null and void and unenforceable against the Principal.<\/p><h3 class=\"western\" style=\"text-align: left;\">Article 17 \u2013 Payment and reservation of rights<\/h3><p class=\"western\" style=\"text-align: left;\">Payment, whether in whole or in part, of an invoice by the Principal shall in no event be construed as tacit acceptance or acknowledgement of:<\/p><ul style=\"text-align: left;\"><li><p class=\"western\">charges not previously agreed<\/p><\/li><li><p class=\"western\">unauthorised ancillary costs; or<\/p><\/li><li><p class=\"western\">amounts subject to dispute, even if such dispute arises after payment.<\/p><\/li><\/ul><p class=\"western\" style=\"text-align: left;\">The Principal\u2019s right to contest such charges and to seek reimbursement or set-off in accordance with applicable law shall remain fully reserved.<\/p><p class=\"western\" style=\"text-align: left;\" align=\"left\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d57a45d elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"d57a45d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"western\"><b>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0SUPPLEMENTARY TERMS ON LIABILITY, COSTS AND CHARGES<\/b><\/h1><p>\u00a0<\/p><p class=\"western\">These supplementary terms govern the allocation of responsibilities and economic charges in connection with the performance of the services requested by JTC (hereinafter, the \u201cPrincipal\u201d) and accepted by the counterparty (hereinafter, the \u201cContractor\u201d), and shall apply unless otherwise expressly agreed in writing. <strong>JTC<\/strong> (hereinafter, the \u201cPrincipal\u201d) and accepted by the counterparty (hereinafter, the \u201cContractor\u201d), and shall apply unless otherwise expressly agreed in writing.<\/p><h3 class=\"western\">Article 1 \u2013 Binding nature of time schedules and allocation of costs<\/h3><p class=\"western\">The time schedule agreed for loading, unloading or positioning of the vehicle shall be deemed binding.<br \/>Any cost, charge or expense incurred by the Principal as a result of failure to comply with the agreed time schedule shall be attributed to and recharged to the party responsible for such breach or delay.<\/p><h3 class=\"western\">Article 2 \u2013 Reciprocal detention costs and set-off<\/h3><p class=\"western\">Where detention costs or similar charges affect both parties for the same underlying causes, the Principal shall not recognise the costs claimed by the Contractor unless the costs incurred by the Principal for the same reasons are simultaneously acknowledged and reimbursed.<br \/>Statutory and\/or contractual set-off of reciprocal claims shall in any case remain unaffected.<\/p><h3 class=\"western\">Article 3 \u2013 Refusal of mitigating solutions and financial consequences<\/h3><p class=\"western\">Where the Principal proposes a reasonable, technically suitable and timely solution intended to limit damages, waiting times or delays, the unjustified refusal of such solution by the Contractor shall result in:<\/p><ul><li><p class=\"western\">the exclusion of any subsequent charge against the Principal in relation to the resulting costs; and<\/p><\/li><li><p class=\"western\">the Principal\u2019s right to recharge to the Contractor any costs incurred as a consequence of such refusal.<\/p><\/li><\/ul><h3 class=\"western\">Article 4 \u2013 Extra, ancillary or additional costs<\/h3><p class=\"western\">Prior to load confirmation, any extra, ancillary or additional cost shall be expressly notified by the Contractor, clearly specifying:<\/p><ul><li><p class=\"western\">the nature of the cost<\/p><\/li><li><p class=\"western\">the applicable amounts<\/p><\/li><li><p class=\"western\">the calculation criteria; and<\/p><\/li><li><p class=\"western\">any applicable tables or tariffs.<\/p><\/li><\/ul><p class=\"western\">In the absence of such prior notification, the Principal reserves the right to dispute and reject the charge.<\/p><h3 class=\"western\">Article 5 \u2013 Foreseeable costs and professional due care<\/h3><p class=\"western\">The Principal shall not recognise costs which, in accordance with the Contractor\u2019s professional standard of due care, were reasonably foreseeable at the time of quotation, booking or acceptance of the service and which were not previously disclosed and accepted.<\/p><h3 class=\"western\">Article 6 \u2013 Commencement of free time and enforceability of documents<\/h3><p class=\"western\">The free time period shall commence exclusively from the time agreed and confirmed with the freight forwarder, provided that the vehicle is suitable for the service, correctly positioned in accordance with the instructions received, and fully operational.<br \/>Any times unilaterally stated on CMR, consignment notes or other transport documents not requested or approved by the Principal shall not be enforceable against the Principal.<\/p><h3 class=\"western\">Article 7 \u2013 Causes attributable to the Contractor<\/h3><p class=\"western\">The Principal shall not recognise costs for detention, standstill, waiting time or delay where such events are caused, aggravated or prolonged by:<\/p><ul><li><p class=\"western\">operational delays<\/p><\/li><li><p class=\"western\">omissions or refusals in performance<\/p><\/li><li><p class=\"western\">organisational errors; or<\/p><\/li><li><p class=\"western\">discretionary decisions of the Contractor or its agents.<\/p><\/li><\/ul><h3 class=\"western\">Article 8 \u2013 Burden of proof for charges<\/h3><p class=\"western\">Any charge relating to detention, waiting time, cleaning, standstill, detention, demurrage or other ancillary costs shall be itemised in detail and supported by appropriate documentary evidence.<br \/>In the absence of adequate proof, the cost shall not be recognised.<\/p><h3 class=\"western\">Article 9 \u2013 Suitability of the vehicle<\/h3><p class=\"western\">The Principal shall not recognise costs for detention, standstill or failed loading where the vehicle provided does not comply with the technical, dimensional or operational specifications previously communicated and accepted.<\/p><h3 class=\"western\">Article 10 \u2013 Cargo specifications and late objections<\/h3><p class=\"western\">The technical characteristics of the cargo communicated by the Principal and accepted by the Contractor shall be deemed definitively approved for the purposes of service performance.<br \/>Any late objections or related costs shall not be recognised where they arise from information already known prior to service confirmation.<\/p><h3 class=\"western\">Article 11 \u2013 Extraordinary cleaning costs<\/h3><p class=\"western\">Extraordinary vehicle cleaning costs shall be recognised solely where they are:<\/p><ul><li><p class=\"western\">strictly necessary<\/p><\/li><li><p class=\"western\">reasonable<\/p><\/li><li><p class=\"western\">directly attributable to the Principal\u2019s responsibility; and<\/p><\/li><li><p class=\"western\">duly documented.<\/p><\/li><\/ul><p class=\"western\">In any case, costs increased as a result of delays, operational refusals or lack of cooperation by the Contractor shall be excluded.<\/p><h3 class=\"western\">Article 12 \u2013 Duty to mitigate damages<\/h3><p class=\"western\">The Contractor shall adopt all reasonable measures, in accordance with ordinary due care, to limit damages, time and costs.<br \/>The Principal shall not recognise charges that could have been avoided or reduced through diligent conduct.<\/p><h3 class=\"western\">Article 13 \u2013 Duty of timely notification<\/h3><p class=\"western\">The Contractor shall promptly notify any event likely to affect timing or costs, including, by way of example: failure to depart, roll-over, lack of space or equipment, vessel change, or route deviation.<br \/>In the absence of timely notification, any resulting additional costs shall not be recognised by the Principal.<\/p><h3 class=\"western\">Article 14 \u2013 Destination costs attributable to the Contractor<\/h3><p class=\"western\">The Principal shall not recognise destination storage, demurrage, detention, warehousing or holding costs where such costs arise, in whole or in part, from documentary errors, information omissions or delays attributable to the Contractor, its correspondents or appointed carriers.<\/p><h3 class=\"western\">Article 15 \u2013 Limitation of the Principal\u2019s liability<\/h3><p class=\"western\"><strong>JTC<\/strong> JTC shall be liable exclusively for the accuracy, completeness and correctness of the technical, documentary and operational data <strong>expressly and directly provided by it.<\/strong>.<br \/>Any liability of the Principal is expressly excluded for errors, omissions, misunderstandings, delays or discrepancies arising from interpretation, transmission, processing or handling of such data attributable to the Contractor, its agents or third parties engaged by it.<\/p><h3 class=\"western\">Article 16 \u2013 Waivers and amendments<\/h3><p class=\"western\">Any waiver, amendment or variation to the agreed terms, conditions or operational arrangements shall be <strong>subject to the Principal\u2019s prior written approval.<\/strong>.<br \/>In the absence of such approval, any waiver or variation shall be null and void and unenforceable against the Principal.<\/p><h3 class=\"western\">Article 17 \u2013 Payment and reservation of rights<\/h3><p class=\"western\">Payment, whether in whole or in part, of an invoice by the Principal shall in no event be construed as tacit acceptance or acknowledgement of:<\/p><ul><li><p class=\"western\">charges not previously agreed<\/p><\/li><li><p class=\"western\">unauthorised ancillary costs; or<\/p><\/li><li><p class=\"western\">amounts subject to dispute, even if such dispute arises after payment.<\/p><\/li><\/ul><p class=\"western\">The Principal\u2019s right to contest such charges and to seek reimbursement or set-off in accordance with applicable law shall remain fully reserved.<\/p><p class=\"western\" align=\"left\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 CONDIZIONI INTEGRATIVE DI RESPONSABILITA&#8217;, COSTI E ADDEBITI Le presenti condizioni disciplinano la ripartizione delle responsabilit\u00e0 e degli oneri economici connessi all\u2019esecuzione dei servizi richiesti da JTC (di seguito \u201cCommittente\u201d) e accettati dalla controparte (di seguito \u201cEsecutore\u201d), e si applicano salvo diverso accordo scritto. Art. 1 \u2013 Vincolativit\u00e0 dell\u2019orario e imputazione dei costi L\u2019orario concordato [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2300","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/jtcsrl.com\/en\/wp-json\/wp\/v2\/pages\/2300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jtcsrl.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jtcsrl.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jtcsrl.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jtcsrl.com\/en\/wp-json\/wp\/v2\/comments?post=2300"}],"version-history":[{"count":16,"href":"https:\/\/jtcsrl.com\/en\/wp-json\/wp\/v2\/pages\/2300\/revisions"}],"predecessor-version":[{"id":2987,"href":"https:\/\/jtcsrl.com\/en\/wp-json\/wp\/v2\/pages\/2300\/revisions\/2987"}],"wp:attachment":[{"href":"https:\/\/jtcsrl.com\/en\/wp-json\/wp\/v2\/media?parent=2300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}